Primary Responsibilities
To provide administrative support to the Volunteer Team and carry out tasks to support the Volunteer Engagement Cycle.
Reporting Relationship
Reports to the Volunteer Manager (VM)
Responsibilities
- Leadership Volunteer Administrative Support
- Process Leadership, Long-Term, & RV Volunteer applications
- Book travel arrangements and process travel reimbursements for Leadership, Long-Term, & RV Volunteers
- Assist with the preparation and implementation of training events
- Schedule national project orientation calls
- Mail Leadership Volunteer confirmation packets
- Coordinate Leadership Volunteer appreciation efforts
- Monitor the volunteer@mds.org email address and volunteer-related website form submissions
- Audit and update active volunteer records in MDS’ donor database (Donor Perfect & Kinection)
- Other tasks
- Participate in and contribute to the Volunteer Team
- Field phone calls for members of the Volunteer Team
- File volunteer accident/incident reports
- Assist the Volunteer Manager and other Volunteer Team staff in the budgeting process
- Maintain knowledge of and serve as backup to the Volunteer Administrative Assistant position
- Implement the Volunteer Team information collection & retention policy and manage other long-range team projects
- Visit project locations to obtain knowledge of disaster response and volunteer engagement
- Other duties as assigned
Qualifications
- Knowledge of and passion for the MDS mission, vision, and core values
- Active participant in a local Christian Church
- Affirm and emulate Anabaptist values and convictions and the Mennonite World Conference Shared Convictions
- Demonstrated commitment to the MDS lifestyle expectations as outlined in the Employee Policy Handbook
- Associate’s degree required
- 1-2 years of experience in administrative support or a related field required
- Six months of experience working with people of another culture
Essential Skills
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), volunteer management software, and project management software
- Detail-oriented with strong organizational skills
- Good verbal and written communication skills
- Ability to interact with and be sensitive to a diverse constituent group
- Demonstrated ability to communicate well on the telephone and respond in a timely way
- Well-developed problem-solving skills
- Creates, organizes, and follows a work plan
- Ability to work both in a team environment and independently
- Availability and willingness to travel up to 5% time (staff retreats, leadership training, project visits)
- Physical requirements: Work is mostly sedentary with long periods on the phone and at a computer terminal.
- Work environment: With the use of normal safety precautions typical of offices, meeting rooms, and in commercial vehicles, there is little risk of danger.
Resumes may be sent to jobs@mds.org