To provide administrative support to the Volunteer Team and carry out tasks to support the Volunteer Engagement Cycle.
Reporting Relationship
Reports to the Volunteer Manager (VM)
Responsibilities
Leadership Training Administrative Support
Coordinate logistics for Leadership Trainings in collaboration with the Volunteer Training Specialist
Weekly Volunteer Administrative Support
Assist with Weekly Volunteer Packets, Registration forms and mailings
Process background checks & travel reimbursements for Weekly Volunteers, as needed
Scan and file forms and generate paperwork for volunteers and staff as required
Audit and update active volunteer records in MDS’ donor database (Donor Perfect & Kinection)
Other tasks
Take notes on Volunteer Team meetings and manage action items in Asana
Field phone calls for members of the Volunteer Team
Participate in and contribute to the Volunteer Team
Maintain knowledge of and serve as backup to the Volunteer Administrative Assistant for Leadership position
Visit project locations to obtain knowledge of disaster response and volunteer engagement
Other duties as assigned
Qualifications
Knowledge of and passion for the MDS mission, vision, and core values
Active participant in a local Christian Church
Affirm and emulate Anabaptist values and convictions and the Mennonite World Conference Shared Convictions
Demonstrated commitment to the MDS lifestyle expectations as outlined in the Employee Policy Handbook
Associate’s degree required
1-2 years of experience in administrative support or a related field required
Six months of experience working with people of another culture
Essential Skills
Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint), volunteer management software, and project management software
Detail-oriented with strong organizational skills
Good verbal and written communication skills
Ability to interact with and be sensitive to a diverse constituent group
Demonstrated ability to communicate well on the telephone and respond in a timely way
Well-developed problem-solving skills
Creates, organizes, and follows a work plan
Ability to work both in a team environment and independently
Availability and willingness to travel up to 5% time (staff retreats, leadership training, project visits)
Physical requirements: Work is mostly sedentary with long periods on the phone and at a computer terminal.
Work environment: With the use of normal safety precautions typical of offices, meeting rooms, and commercial vehicles, there is little risk of danger.